This is a group proceeding (class action) brought on behalf of persons who purchased extended warranties (also called Extended Care, Extra Care or Customer Care) from JB Hi-Fi Group Pty Ltd (JB Hi-Fi) between 1 January 2011 and 8 December 2023.
It is alleged that JB Hi-Fi engaged in misleading or deceptive conduct, or unconscionable conduct, by representing to consumers purchasing goods from them that the extended warranties offered longer coverage and additional benefits to the statutory guarantees that consumers already had under the Australian Consumer Law.
The plaintiff and group members seek compensation for purchasing the extended warranties which they allege were of little or negligible value.
JB Hi-Fi denies the substance of the claims against it.
Reply filed on 30 August 2024 in the JB Hi-Fi Group Proceeding (Class Action)
JB Hi-Fi's Defence filed on 2 August 2024 in the JB Hi-Fi Group Proceeding (Class Action)
Amended Statement of Claim filed on 12 June 2024 in the JB Hi-Fi Group Proceeding (Class Action)
Amended Funding Information Summary Statement filed on 25 January 2024 in the JB Hi-Fi Group Proceeding (Class Action)
Amended Group Proceeding Summary Statement filed on 25 January 2024 in the JB Hi-Fi Group Proceeding (Class Action)